Returns & Exchanges
At Jardan, we stand by the craftsmanship of our furniture and homewares. If you are not completely satisfied with your purchase, we offer a 30-day return policy for most items in their original condition.
Initiate Your Request
Contact our customer care team or visit a local showroom with your order number and proof of purchase to begin the return process.
Prepare the Item
Ensure the product is in its original packaging and unused condition; for large furniture pieces, please keep all protective wrapping intact.
Schedule Collection
We will coordinate a specialized courier for furniture collections or provide a prepaid shipping label for smaller homeware items.
Quality Inspection
Once received at our warehouse, our artisans will inspect the item to verify its condition before processing your refund or exchange.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing